An urgent recall notice has been issued (RA2025-3977961 / FA318) concerning models of the HeartSine® Samaritan® PAD defibrillators. This Field Safety Corrective Action (FSCA) affects public access defibrillators widely used in medical, schools, and public facilities. If your organisation uses a HeartSine PAD, please review the following information to determine if your device is affected and what steps to take next.

Affected Defibrillator Models

The recall applies to the following HeartSine Samaritan PAD models:

• SAM 350P
• SAM 360P
• SAM 450P
• SAM 500P

To determine if your device is included, locate the serial number on the back of the unit and check it against the official list provided by Stryker:
 Check Impacted Serial Numbers Here

What is the Issue?

The recall has been initiated due to a manufacturing issue that, while posing a low probability of failure according to internal testing, could impact the performance of the defibrillator. These devices are critical for saving lives in cardiac emergencies, and any reliability concern must be taken seriously. The manufacturer recommends keeping the affected device in service only if no alternative public access defibrillator is available, while awaiting a replacement.

Customer Actions Required

1. Identify Your Device – Check your defibrillator’s serial number to see if it falls under the recall.
2. Submit the Business Reply Form – Email the completed form to Stryker to initiate the replacement process.
3. Maintain Awareness – Ensure all staff are aware of the issue and the device status until a replacement is received.

Need a Replacement Defibrillator?

If you require a new or replacement defibrillator due to this recall, we’re here to help. We supply a full range of market-leading defibrillators, including:

• Philips AEDs
• Zoll AEDs
• iPad Models
• Comen AEDs

We understand the importance of reliable life-saving equipment. If you require any guidance choosing a compliant, high-quality AED, our expert team is available to assist.